Firewood delivery

1. Order Placement

Online or phone: Customers select the type of firewood (e.g., maple, ash, oak), quantity (usually by cord or half-cord), and delivery date.
Special requests: Some customers request split vs. unsplit wood, specific sizes, or seasoned vs. green firewood.
Payment: Typically via online payment, card, or sometimes cash on delivery.

2. Processing the Order

Inventory check: Ensure the requested type and quantity are in stock.
Preparation: Firewood is cut, split, and seasoned as per customer request.
Packaging: For large deliveries, firewood may be loaded onto pallets or tarped in bundles to prevent moisture during transport.

3. Loading for Transport

Vehicle choice:
- Small orders: Pickup trucks or vans.
- Large orders: Flatbed trucks, dump trucks, or specialized firewood trucks.
Securing the load: Tarps, straps, or nets are used to prevent shifting or falling during transit.

4. Delivery

Routing: Drivers plan efficient routes to minimize time and fuel.
On-site placement:
- Firewood may be dropped in a driveway, carport, backyard, or other accessible area.
- Some services offer stacking for an extra fee.
Safety considerations: Drivers ensure the woodpile is stable and does not damage property.

5. Unloading and Stacking (Optional)

Customer requests: Some customers prefer the wood stacked neatly; others only want it dumped.
Stacking tips: Keep off the ground (use pallets or logs), allow airflow to prevent moisture buildup, and cover the top to protect from rain.

6. Completion & Follow-Up

Receipt & confirmation: Customer verifies the delivery and quantity.
Customer service: Some companies follow up for feedback or offer subscription/delivery plans for seasonal orders.

Tips for Customers

Order early in the season to ensure availability.
Specify if you want split or unsplit wood, especially for indoor stoves.
Make sure delivery access is clear for trucks.
Ask if wood is seasoned (typically 6–12 months for hardwoods) to ensure efficient burning.